FREE PHOTOGRAPH RESTORATION & RETOUCHING
REGISTER & GET STARTED
FREQUENTLY ASKED QUESTIONS
Chances are, you’re feeling slightly “useless” because you can’t do the things you normally do being on lockdown at your home or struggling to get to grips with working from home.
We work in the digital sector; some of us work remotely for companies full time, some of us own companies that operate completely remotely with global employees and some of us are digital nomads that (not currently, of course) travel all over the world to freelance or run their company from anywhere with a decent fibre connection.
We excel at working in these conditions and want to use our specialist skills and software to contribute in the most meaningful way we could think of. Here we are – get started now!
This service is purely a digital service due to the current pandemic.
You can click any of the Get Started buttons throughout the website – this will take you to a form where you need to fill out some personal details. Once we have received your registration and checked your postcode, we will reply back with login details for the portal which will allow you to easily manage the restoration project from start to finish. We are really proud of how easy it is.
Dig out your old sentimental photographs that you want restoring. Once you have these, there are multiple methods you can upload them to us digitally which you can read about on the next question.
Take a picture of each photograph from directly above on a white background surface and in a room that is naturally light and neutral. You can use a digital camera for this or a phone with a decent camera (most do nowadays). It does not matter if they are not perfectly cropped. Transfer or upload them to your computer or device so you can upload them into our portal. Feel free to send multiple images of the same photograph so we can increase the chances of an outstanding restoration.
Use a phone, tablet or similar device with a camera to scan the photograph using Adobe Scan application.
For Apple & iOS users, you can download the application from the App Store here: https://apps.apple.com/gb/app/adobe-scan-pdf-card-scanner/id1199564834
For Android users you can download the application from the Google Play Store here:
Use a printer/scanner to scan the photographs to your computer or device. Please DO NOT under any circumstances pass or ask family or friends to process the photographs for you. This option should only be used if you own your own scanner in your own home.
As digital specialists, privacy is a very important topic for us and always at the forefront of everything we design as a matter of principle.
Our website uses Secure Socket Layers (SSL) to encrypt all visitors incoming and outgoing data, this includes any details or photographs you upload. It uses a 256-bit encryption which is considered a Military Grade Encryption. Your images are stripped of all EXIF & META data on upload.
Our web server that the website runs on has one of the world’s most comprehensive firewalls that uses artificial intelligence to consistently stay ahead of malicious attacks. The server runs security scans every 4 hours and also features realtime malicious file scanning.
Your personal information and data is completely safe with us.
Made with love by a Frodsham resident